Mapkeep logo

New to Mapkeep

Create your first Wardley Map

Software engineer

Follow these steps to create your first Wardley Map.


New Wardley Map

At the top left of your Home page, click + New Wardley Map.

A new Untitled Wardley Map will be created ready for you to use.

screenshot of an untitled Wardley Map on Mapkeep

Start with users

There are a few ways to add User / Anchor to your map.

  • On the Action Bar on the left:
    • Click User / Anchor icon and then click anywhere on the map.
    • Click and drag User / Anchor icon to anywhere on the map.
  • Or, use the shortcut U and then click anywhere on the map.

Add user needs

Next, identify the user needs for your users.

There are a few ways to add User Need to your map.

  • On the Action Bar on the left:
    • Click User Need icon and then click anywhere on the map.
    • Click and drag User Need icon to anywhere on the map.
  • Or, use the shortcut N and then click anywhere on the map.

Add components

There are a few ways to add Component to your map.

  • On the Action Bar on the left:
    • Click Component icon and then click anywhere on the map.
    • Click and drag Component icon to anywhere on the map.
  • Or, use the shortcut C and then click anywhere on the map.

Component labels

When you add a Component, the editor enters label editing mode which lets you quickly name the component.

To insert line breaks when typing, press Enter. Once you are done, exit the label editing mode via Shift + Enter, or Escape, or clicking anywhere on the map.

You can later edit the label again via the Toolbar.

Labels can also be edited by double clicking on them.

If you need to adjust a label position, you can drag it to move it.

The components on the map can be linked.

To start linking, select the Link tool, which can be done in two ways.

  • On the Action Bar on the left, click the Link icon.
  • Or, use the shortcut L.

Once selected, click on a component to link from and drag to the component to link to.

Exit the Link tool by pressing Escape.

Value Chain

So far, you created a value chain of users, user needs, and the various components that come together to fulfill the user needs. This can already be helpful to see.

screenshot of a value chain completed so far

To complete the Wardley Map, consider where to place the components on the Evolution axis.

Evolution axis

This can be the most difficult stage of the mapping process and the most contentious when done in a group.

All components in the value chain go through stages of evolution due to market and competitive pressures. These stages are Genesis, Custom, Product (+rental), Commodity (+utility). There are multiple characteristics and general properties associated with each stage presented in the table below:

Wardley Mapping evolution characteristics and properties table, commonly known as the Cheat Sheet

To get started, you don't have to consider everything all at once. Focusing on only a few properties can help. You may want to start with Failure and User perception properties first.

Stage ->Genesis Custom Product (+rental) Commodity (+utility)
General properties
Failure
  • high
  • tolerated
  • assumed
  • moderate
  • unsurprising but disappointed
  • not tolerated
  • focus on constant improvement
  • operational efficiency
  • surprised by failure
User Perception
  • different
  • confusing
  • exciting
  • surprising
  • leading edge
  • emerging
  • common
  • dissapointed if not used or available
  • standard
  • expected

Keeping the above in mind, you are now ready to place the components on the Evolution axis.

Rename your map

To rename your map, click on the map title in the upper left. Type in the new map name and press Enter.

And with that, your initial Wardley Map is ready for the final step.

Challenge

Now that you have your Wardley Map, it is ready for the most important final step, the challenge.

screenshot of the Cup of Tea Wardley Map

Your Wardley Map is a communication device. Use it to communicate your strategic context to yourself and others around you. Look at the map and ask questions. Show the map to someone and have them ask questions. The challenge, whether internal or external, is where you will find most of the value of mapping.